Our Services

Verge Consulting takes you through every step of the implementation of your IBM Data Collection process. From strategic consulting, training, and helping get your staff up and running to take full ownership of your environment, we can help you get there.

From helping shape your vision through strategic consulting, to handing off your vision and implementing it throughout your organization, we enable you to take control.

Our services include:

On-Demand Assistance
Verge Consulting is preparing to launch a IBM Data Collection On-Demand Assistance service. This is a service which provides users email and phone access to experienced IBM Data Collection consultants. On-Demand Assistance can help to reduce the learning curve and limit the impact of issues by providing the following benefits:

Ability to speak directly with an experienced IBM Data Collection consultant
Talk through ideas, questions or problems you're having
Receive code examples that show you how to efficiently script your requirement
Focus on getting projects completed rather than struggling with code
Quickly see how to complete a task through web based sessions via WebEx
General advice on how to implement new code or concepts

Strategic Consulting
We start with a thorough needs assessment and work with you to help you lay the foundation for getting the most of your IBM Data Collection investment.

Process Mapping
We’ll help you map out your research processes to help you identify your areas for improvement through a proven process for helping identify the bottlenecks in your process and to recommend solutions.

Technology Consulting
We can help you with implementation of your IBM Data Collection platform from both the hardware and software perspective. Our areas of expertise include:

Author
This is the newest tool in the IBM Data Collection line, enabling you to streamline your survey creation process. It gives you a powerful yet easy to use interface allowing you to create surveys offline and then upload them to your environment. We’ve worked with the product and can help you integrate and customize it into your unique needs.
Interviewer (formerly mrInterview)
We can show you how to optimize your installation of this global, multi-modal data collection platform. Whether you’re doing online, CATI, or a combination, we can help take your operations to the next level.
Reports for Surveys (formerly Desktop Reporter)
Designed as a powerful alternative to web based reporting tools, Desktop Reporter helps you generate reports faster and easier, then export into many industry standard formats. Its performance is unparalleled and we know how to help you get the most out of it.
Web Reports for Surveys (formerly mrTables)
Take your research and get results and insight using this powerful web based application which can help you visualize your research results in seconds.
Professional (formerly mrStudio)
We’ll help you get up to speed on this powerful application. Automate your time consuming processes and tasks across survey authoring, reporting, and analysis.

Migration Services
Our knowledge extends beyond IBM Data Collection and into other legacy applications including products from Quantime including Quantum, Quancept, and Quanquest, and many other applications to help ease your transition to IBM Data Collection.

Application Development and Customization
Using the IBM Data Collection platform, we can help you develop new applications based on your specific needs. We can create, or help you create, custom tools to help maximize the efficiency of your processes and cut many of your time consuming tasks.

Training (more info...)
We’ll work with you to develop a training program which suits your needs and budget level. Drawing on pre-existing materials we’ve developed, as well as the ability to customize to your unique needs, we can help you get there. Our training methods enable your organization to get up to speed quickly and effectively, empowering you to do more.